They say you can’t be too rich or too thin, and the latter definitely applies to the trend in television design. All the major brands at this year’s Consumer Electronics Show exhibited display panels so slim they would make […]
TV flat panels are bulky, expensive and generally difficult to deal with. Panels inventoried years ago to serve as repair replacements are often pricey due to freight, core charges and inventory costs. As such, the industry has elected to […]
Like any business, manufacturers are focused on finding ways to improve profitability throughout their organizations. Faced with heavy global competition and ever-changing technology trends leading to shortened product lifecycles and plummeting prices, consumer electronics OEMs are particularly challenged even as the country emerges from […]
Amid the hectic pace of keeping a business running smoothly, it’s very easy to sometimes overlook the customer experience. But without satisfied customers, a business cannot survive – at least not for very long or very successfully.
In this age of pervasive social […]
As failure rates and product pricing continue plummeting on today’s most popular gadgets, diversification has become a consistent mantra in the consumer electronics professional service industry. With technology and trends constantly changing, diversifying has become vital to business success and profitability. No company can […]
Encompass recently announced the appointment of Jim Scarff to the newly-created position of Vice President and General Manager of our Green Choice Parts reclaimed electronics components program. Jim is being tasked with aggressively expanding the program that reintroduces quality, functional spare parts back […]
While parts distribution may be perceived as somewhat of a “low-tech” business, the reality is that many suppliers do employ valuable functionality in their operations. However, not all the available tools are being used by customers.
One such tool is SOAP integration. SOAP – […]
This year’s Consumer Electronics Show continued showcasing products around the theme of “connected convenience” with everything from refrigerators to door locks featuring smart capabilities. The major manufacturers are ramping up efforts to capture more wallet share by owning the home. Ideally, they want […]