This service will return an order status.

WSDL Link

Basic Request elements

elementValue
xmlUserassigned by Encompass
xmlPasswordassigned by Encompass
serviceNameXML.ORDER.STATUS
serviceModeSOAP

Additional Request elements

elementrequireddescriptionsample data
customerTypencustomer type (not used for all accounts)SERVICEGROUP
customerNumbernyour customer number with us or a look-up number123456
useCustomerCrossnshould we look-up your customer number(y/n)n
referenceNumberyEPD order#, EPD invoice#, or Your PO# / Reference#1-12345

Returned elements

elementdescriptionsample data
openItemsRecords have open itemsY/N
partStatusListarray of parts informationsee Returned elements for the partStatusList array table

Returned elements for the partStatusList array

elementdescriptionsample data
openopen or closed item (y/n)n
typetype of itemORDER
RETURN
CORE RETURN
CORE BILLING
CREDIT
statusstatus of itemSHIPPING
BACKORDER
ON HOLD
NOT RECEIVED
SHIPPED
ISSUED
CANCELLED
BILLED
orderNumberour order number1-12345
orderDatedate of order01/01/2008
invoiceNumberour invoice number1-123456
invoiceDatedate of invoce01/02/2008
daysdays item is/was open1
referenceNumber1your po/reference number 1abc123
referenceNumber2your claim/reference number 2xyz789
lineNumberline# on our record1
pidinternal part id5937132
mfgCodeour 3 character manufacturer codeMSC
mfgNamemanufacturer namePanasonic
partNumberpart number123456
descriptionpart descriptionTEST PART
orderQuantityquantity ordered2
shipQuantityquantity shipped1
backorderQuantityquantity on backorder1
etaestimated ship date01/02/2008 or 2 days
unitPriceunit price5.00
unitCoreChargecore charge1.00
authorizationOrReferenceNumberauthorization or reference number987654321
outboundTrackingtracking number for shipment to you - this element can be repeated1z123456789101112
inboundTrackingtracking number for shipment to us (return)1z385431543854446
carrierActivityCodecarrier activity codeD=Delivered
carrierActivityDatecarrier activity dateIf not delivered this will be the estimated delivery date.
originalPartNumberoriginal Part Number123456
customPartFieldthis element can be repeated1234
openCoreitems has an open coreY/N
This documentation is only designed as a guide for the corresponding WSDL file.